1 - To complete a purchase in our website, we advise to complete the registration process. This way you keep history of your orders.
You'll know the process is complete when you receive our welcome message by e-mail and concluding the activation process.
If you don't see it in your mailbox, please check your spam box. If the message was sent to spam, please mark it as not spam saying also that our e-mail address is trusted. At this point, all our messages will arrive normally to your Inbox.
If you haven't received our welcome e-mail at all, please make sure you've used the correct e-mail address in the registration process.
2 - After registration, you may add your products to cart and proceed to checkout. You'll be asked to choose the desired shipping method from the list provided with possible shipping methods available to your destination.
You'll be asked to confirm your shopping cart and choose one of the available payment methods.
In the end, just confirm order placement and you'll receive the final confirmation e-mail.
3 - All the products indicated as "in stock" are available to be shipped in next two to five days, except off course, in the case of a stock error or high workload. If we detect such error, you'll be noticed and you'll have the option to wait or cancel the order.
4 - The stock is only reserved after payment
5 - After payment clearance, your order will be processed.